Privacy Notice

This privacy notice (together with our Terms and Conditions) tells you what we do with information we collect about you. It is relevant to anyone who visits our website.

We refer to all these individuals as ‘you’ in this notice. We refer to Jampacked Careers as ‘we’.

The notice does not extend to any other websites that you might visit by clicking links found on Jampackedcareers website or in emails that we may send you.

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IF YOU DO NOT AGREE TO OUR USE OF YOUR INFORMATION IN THE MANNER OUTLINED IN THIS NOTICE, PLEASE DO NOT SUBMIT INFORMATION TO US.

1. Who we are
   Jampacked Careers is a small business that offers careers advice and support to parents, young people and adults. Our registered address is: 65 Yew Tree Road, Southborough, Tonbridge Wells, Kent TN4 0BG

2.  What information do we collect about you?
You will usually be aware of the information that we collect about you because you provide it to us directly.  We receive, collect and store any information you enter on our website or provide in any other way.

We may use cookies to collect information from your computer or portable electronic device, about how you use the website (for example which website pages you visit). Please see our cookie policy for more information about this, in section 6 below.

3.  How and why we may use the information we collect about you
We use the information we hold about you in the following ways:

• To provide and administer our services, such as providing careers support.

• To meet obligations arising from any contractual agreements made between you and us.

• To respond to enquiries or requests for information, or to follow-up on such requests at a later date.

• To contact you about new services or new careers information that may be relevant to you.

• To provide evidence to our funders that we have fulfilled our contract with them (our service to support people to find a job is funded by local government or community organisations).

• To ensure that content on our website is presented in the most effective way for you and for your computer.

• To allow you to participate in interactive features of our website.

• To analyse and improve the effectiveness of our services.

• To do anything required of us by law.

4.  Who we share your information with and why we do this
We may share information you have provided to us for the purposes mentioned in section 3 above. In particular, we share your information with organisations which collect, process, and store your information on our behalf including Wix.com where Jampackedcareers website is hosted and Mailchimp which we use to manage our email communications to you. We may share analysis of our services with other third parties, provided that the analysis cannot be used to identify you individually.

Your data maybe stored through Wix.com’s data storage, databases and the general Wix.com applications.  They store your data on secure servers behind a firewall.

Your information is held on secure servers. Where you have a password which enables you to access parts of our website, you are responsible for keeping this password confidential and we ask you not to share it with anyone.

We will not sell, rent, loan or give your personal information to any other third party without your prior permission, except in order to comply with a legal obligation; or in order to enforce or apply our Terms and Conditions; or to protect our rights or those of other third parties against error, negligence, breach of contract, theft, fraud and other illegal or harmful activity; or to comply with our audit and security requirements; or to audit compliance with corporate policies, procedures, legal and contractual obligations.

We may transfer the personal information we collect about you to companies based in the EU and also in the USA, in order to perform our contract with you. Throughout the EU, companies are bound by the same General Data Protection Regulations as the UK, however this is not the case with the USA. We will try to ensure that any USA companies we deal with treat personal information with the same degree of protection, either by agreeing to standard clauses provided by the EU or by signing up to protection agreements in their own country. However, you should be aware that the US government may have the power to overrule any such agreement.

5.  How do we keep your information secure?
We take security seriously and we take all reasonable precautions to keep your personal information secure. Once we have received your information, we will use strict procedures and security features in order to prevent unauthorised access.

Unfortunately, the transmission of information via the internet is not completely secure. Therefore, although we will do our best to protect your personal data, we cannot guarantee that your data transmitted to our site, or information stored on our servers, will be free from unauthorised access by third parties or completely secure. Accordingly, any transmission is at your own risk.

WHILE WE HAVE UNDERTAKEN ALL REASONABLE EFFORTS TO PROTECT YOUR INFORMATION, WE CANNOT AND DO NOT WARRANT THAT NO LOSS, MISUSE, ALTERATION OR THE LIKE WILL OCCUR WHEN YOU ARE USING THE WEBSITE NOR CAN WE ACCEPT ANY RESPONSIBILITY OR LIABILITY IN CASE OF ANY SUCH LOSS, MISUSE, ALTERATION OR THE LIKE.

.6.  Cookie Policy
To make our website work properly, we sometimes use cookies. Most other websites do this too.

A cookie is a small text file that a website saves on your computer or mobile device when you visit it. It enables the website to remember your actions and display preferences so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

We use cookies on our website to collect information such as your computer’s IP address, operating system and browser type, traffic data, location data, weblogs and other communication data.

We use this information:

• To remember your actions, to make it easier for you to use the website.

• For statistical purposes, to analyse website performance – for example, how many people are coming to the website, which other sites they come from, how often and to which pages. The information enables us to provide a more relevant and effective service.

• In addition, third party companies who sell and provide advertisements may make use of cookies for the purpose of serving and targeting advertisements more effectively.

We will not use cookies for any purpose other than the ones stated above. We never use cookies to identify or contact you.

You can control and/or delete cookies at any time – for details, see aboutcookies.org. Please note that if you do this, you may make our website less easy to use.

7.  How long may we keep your personal information?

We are only allowed to keep your personal information if we need it for one of the reasons listed in section 3 above. As a general rule we will keep it for 6 months from the end of your relationship with us. If we are being funded, it is possible that our funders may require us to provide information in order to evidence that we have fulfilled our contract with them.

We will also retain data in an anonymised form, for statistical and analytical purposes.

8.  When can you ask us to stop using your information?
You can ask us to stop sending you emails with information to help you progress your career, by clicking the unsubscribe link at the foot of our emails at any time. Alternatively, to ask us to stop using your information, you can write to elaine@jampackedcareers.co.uk

9.  Correcting and updating your information
We rely on you to ensure that your details are kept up to date. If your details change, for example if your address changes, please inform us by emailing elaine@jampackedcareers.co.uk

10.  What happens if you don’t give us some of your personal information?
Where you do not provide the personal information we need to provide the service you ask us for, or to fulfil a legal requirement, we will not be able to provide the service. We will tell you why we need the information when we ask you for it.

11.  How to contact us about this privacy notice
We have a nominated data controller, who you can contact on elaine@jampackedcareers.co.uk if you wish to:

• Update wrong or incomplete information.

• Tell us you no longer agree to us using your information, and wish us to stop.

• Ask us to stop sending you information that provide guidance and information about careers.

• Delete your information (the ‘right to be forgotten’).

• Ask us to give you access to your data.

• Ask us about your right to portability.

• Make a complaint relating to our use of your information.

12.  Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time so please review this document frequently.  Changes and clarifications will take effect immediately.  If we make material changes to this policy we will notify you here that it has been updated.